Legal
Payment & Refund Policy
Last updated: January 2026
Payment Structure
Our therapist placement service uses a two-stage payment structure totaling $49,000:
Non-Refundable Initiation Fee
This secures your private selection process, including confidential needs assessment, curated shortlist from our top-level therapists, private meetings, and trial sessions.
Placement & Onboarding Fee
Paid once you confirm your chosen therapist. Includes final placement, protocol orientation, and follow-up during the initial adaptation period.
Refund Policy
Stage 1 — $15,000 — is non-refundable.
The initiation fee covers the extensive work of sourcing, vetting, and coordinating trial sessions with our top-tier therapists. This investment ensures we dedicate focused attention to your specific requirements from the outset.
Stage 2 Payment
Stage 2 payment is due only after you have completed trial sessions and confirmed your chosen therapist. If you do not proceed with a placement after trial sessions, Stage 2 payment is not required.
Optional Training Service
Private Residence Training for your existing therapist is available as a separate service at $30,000. This fee is due in full before training commences and is non-refundable once the training program begins.
Payment Methods
We accept wire transfers and major credit cards. Payment details will be provided upon confirmation of your placement request.
Questions
For questions about payments or this policy, please contact us.